Terms & Conditions

Use of the Tugbaa Shop website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

Payment

Tugbaa Shop accepts PayPal and credit cards. All orders must be paid in full before that will be made (for custom orders) or shipped.

Turnaround Time

Tugbaa Shop turnaround time starts the next business day after you place an order. Any order after 5PM Eastern time will be considered to be placed the next day. Business days do not include weekends or major holidays.

Wholesale

Web House Inc offers wholesale to qualifying vendors. If you are interested, please email Tugbaa Shop via [email protected] to discuss terms and conditions.

Returns

Since all products are manufactured after your order is complete to ensure it is new and clean, all sales are final. If a product arrives damaged or you have any other concerns, please feel free to contact Tugbaa Shop with in three days of receiving your damaged product regarding your order.

Complatins

Any complaints about items or the seller should be submitted to our support team. Please email: [email protected]. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. Any dispute arising out of such use of the website is subject to the laws of the site owner"s state.

Changes in Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.